1325 FM1777 Royse City Tx, 75189

wickedendsparlor@gmail.com

972-886-8871

Wicked Ends Parlor

Formula 18

Return Policy

At Wicked Ends Parlor, we are committed to providing high-quality products to our customers. However, in the rare case that a product is defective, we offer Return Policy a return and exchange policy under the following conditions:

  1. Eligibility for Return/Exchange
    • Returns and exchanges are only accepted for defective products.
    • Defects must be reported within 14 days from the date of purchase.
  2. Exchange Process
    • If your electronic product is found to be defective, we will offer an exchange for the same item or a product of equal value.
    • To request an exchange, please contact our customer service team at wickedendsparlor@gmail.com with your order number and a description of the defect.
  3. Conditions for Defective Product
    • The product must be unused and in its original packaging.
    • The defect must not be caused by user damage or misuse.
  4. Non-Defective Products
    • Please note that we do not accept returns or exchanges for non-defective products.
  5. Refunds
    • We do not offer refunds for defective items. Only exchanges are available.
  6. Shipping Costs
    • Customers are responsible for shipping costs to return defective products unless otherwise specified.

If you have any questions or concerns, feel free to reach out to our customer support team. We’re here to help!

Thank you for shopping at Wicked Ends Parlor!